Woman: I’d like a ticket to London, please.
Man: Are you coming back today?
Woman: Why do you need to know?
Man: If you’re coming back today, you can buy a day return ticket, which is cheaper. Otherwise, you need a period return1.
Woman: Okay, a day return please.
Man: And what time are you coming back?
Woman: Why are you asking me all these questions? I just want my ticket.
Man: I’m sorry, madam, but if you want to come back at peak time2, you’ll need a more expensive ticket.
Woman: I want to come back around 5.30.
Man: Well, that’s peak time I’m afraid. You’ll either need to buy a peak time ticket, or you’ll only be able to take slow trains.
Woman: This is ridiculous3. It’s so complicated! I just want a ticket… So how much is a peak ticket.
Man: £60. Off-peak tickets are £22.
Woman: That’s crazy!
Man: I’m sorry, madam, I understand it’s annoying4, but I don’t make the rules.
Woman: So if I take an off-peak ticket, how do I know what trains I can take?
Man: Here’s a list. You have to change either at Didcot or at Reading.
Woman: These take twice as long5. Aren’t there any direct6 trains?
Man: Yes, I know. If you wait until 6.00, you can…
Woman: Just give me the ticket, please.