Woman: Hello sir, is there anything I can help you with?
Man: Um, yeah, I was just looking at phones.
Woman: What kind of features were you looking for1?
Man: I want a touchscreen smart phone, with a high-res2 screen.
Woman: What do you think of this one?
Man: Looks nice. How’s the battery life3?
Woman: It depends how you use it. It lasts from one to three days.
Man: Hmmm, OK, I think I’ll take it.
Woman: Do you just want the handset4, or do you need a contract5 with it? If you take out a contract, you only pay £50 for the phone.
Man: I don’t really want a contract, but I would like a pay-as-you-go SIM card6. Do you have any?
Woman: Yes. The card’s free, but you have to buy £10 credit.
Man: OK, that’s fine.
Woman: Also, with this deal, if you top up7 every month, you get 50 free minutes and 100 texts.
Man: Sounds good. Where do I pay?
Woman: Right this way, please.