‘Baggage Reclaim’ is the name for the part of an airport where you collect your suitcases after flying on a plane. Do you know other related words and phrases? Learn some of them, and practise your listening and pronunciation in this free English lesson from Oxford Online English. This lesson is for elementary learners.
Listen to the full audio here:
A: Excuse me, is there a lost property desk here? I’ve lost my bag.
B: Well there’s a helpdesk at baggage reclaim. You can ask there. It’s just on the right as you go in.
A: OK, thanks.
A: Er … hi, I wanted to report some lost property.
C: Alright, what have you lost?
A: A small green wheeled suitcase. I think I left it on the plane.
C: Ah, so it was a carry-on bag – you didn’t check it in?
A: Yes, my ticket was hand luggage only. I remember I took it down from the overhead locker, but then I somehow got off the plane without it. Will I be able to get it back?
C: Well let’s see what we can do. Which flight were you on?
Baggage Reclaim – exercise 1
Vocabulary: luggage language
‘Baggage’ and ‘luggage’ mean the same thing in the context of travel: they are the collection of items that you carry with you. However, the collocations that go with these words are different!
Collocations are combinations of two or more words that people often use in specific situations. For example, ‘baggage reclaim’ is very common, but ‘luggage reclaim’ is not.
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Question 1 of 3
1. Question
1. Move the words to make five collocations that the speakers use.
Sort elements
- property
- suitcase
- bag
- luggage
- locker
-
lost
-
wheeled
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carry-on
-
hand
-
overhead
Correct 5 / 5 PointsIncorrect / 5 Points -
Question 2 of 3
2. Question
2. Match three of the collocations with their definitions.
Sort elements
- wheeled suitcase
- lost property
- overhead locker
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a small piece of luggage that you can pull easily behind you
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items that people left somewhere; and also the place where you go to collect them
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a place to put luggage on a plane; the other place is underneath the seat in front of you
Correct 3 / 3 PointsIncorrect / 3 Points -
Question 3 of 3
3. Question
3. The other two collocations mean similar things, but there’s a small difference:
“it was a carry-on bag“
“my ticket was hand luggage only”Match the collocations with their meanings.
Sort elements
- hand luggage
- a carry-on bag
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(uncountable noun) the collection of all pieces of luggage that passengers take onto a plane
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(countable noun) one piece of luggage that you keep with you on a plane, instead of checking it in
Correct 2 / 2 PointsIncorrect / 2 Points
Baggage Reclaim – exercise 2
Pronunciation: how to say collocations
Collocations are two or more words, but they are only one idea – multiple words but one meaning.
This means that the words are not stressed equally. One word is always stronger than the other!
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Question 1 of 2
1. Question
1. Listen to five of the collocations from the dialogue. Which ones are stressed on the first word? Choose as many as you think are right.
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Question 2 of 2
2. Question
2. Adjective-noun collocations are stressed on the second word (i.e. the noun), but noun-noun collocations are usually stressed on the first noun.
Which collocations are an adjective then a noun?
Correct 3 / 3 PointsIncorrect / 3 Points
To learn more about pronunciation, try our Pronunciation Course in the Members section at the top of the page.
Baggage Reclaim – exercise 3
Grammar: combining present and past forms
The dialogue includes verbs in the present simple, past simple and present perfect. But do you know why these tenses are used?
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1. Question
1. “I’ve lost my bag.”
The speaker uses the present perfect tense – ‘have’ + past participle. Why?
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Question 2 of 4
2. Question
2. “I think Ileft it on the plane.”
Here, there are two verbs in a row – one in the present simple and one in the past simple. Why?
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Question 3 of 4
3. Question
3. “I remember I took it down from the overhead locker.”
This happened in the past, so why is the underlined verb in the present simple?
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Question 4 of 4
4. Question
4. “I wanted to report some lost property.”
In the last two examples, ‘think’ and ‘remember’ are happening now. This time, it would be correct to say ‘I want to report’ (because ‘want’ is happening now). But the speaker uses the past simple instead. Can you guess why?
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Baggage Reclaim – exercise 4
Comprehension: putting the pieces together
You have studied some of the language in the conversation. Now can you understand the details?
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Question 1 of 4
1. Question
1. Where has the first speaker just been?
CorrectIncorrect -
Question 2 of 4
2. Question
2. The _________ person the customer speaks to is at the helpdesk.
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Question 3 of 4
3. Question
3. The customer has lost a small _________ suitcase.
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Question 4 of 4
4. Question
4. The customer _________ where the suitcase is.
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