Free English Lessons

Baggage Reclaim – Listening Lesson (A1-A2)

‘Baggage Reclaim’ is the name for the part of an airport where you collect your suitcases after flying on a plane. Do you know other related words and phrases? Learn some of them, and practise your listening and pronunciation in this free English lesson from Oxford Online English. This lesson is for elementary learners.

Listen to the full audio here:

A: Excuse me, is there a lost property desk here? I’ve lost my bag.
B: Well there’s a helpdesk at baggage reclaim. You can ask there. It’s just on the right as you go in.
A: OK, thanks.

A: Er … hi, I wanted to report some lost property.
C: Alright, what have you lost?
A: A small green wheeled suitcase. I think I left it on the plane.
C: Ah, so it was a carry-on bag – you didn’t check it in?
A: Yes, my ticket was hand luggage only. I remember I took it down from the overhead locker, but then I somehow got off the plane without it. Will I be able to get it back?
C: Well let’s see what we can do. Which flight were you on?


Baggage Reclaim – exercise 1
Vocabulary: luggage language

‘Baggage’ and ‘luggage’ mean the same thing in the context of travel: they are the collection of items that you carry with you. However, the collocations that go with these words are different!

Collocations are combinations of two or more words that people often use in specific situations. For example, ‘baggage reclaim’ is very common, but ‘luggage reclaim’ is not.


Baggage Reclaim – exercise 2
Pronunciation: how to say collocations

Collocations are two or more words, but they are only one idea – multiple words but one meaning.

This means that the words are not stressed equally. One word is always stronger than the other!


To learn more about pronunciation, try our Pronunciation Course in the Members section at the top of the page.


Baggage Reclaim – exercise 3
Grammar: combining present and past forms

The dialogue includes verbs in the present simple, past simple and present perfect. But do you know why these tenses are used?


Baggage Reclaim – exercise 4
Comprehension: putting the pieces together

You have studied some of the language in the conversation. Now can you understand the details?


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